As far as we are concerned, quality and reliability go hand in hand. Our high-quality, durable professional cooking technology and premium service concept ensure that MKN equipment functions perfectly around the clock, or is back in operation in no time at all. This is all down to our worldwide service network of MKN product specialists and qualified partners. Your trust motivates us every day. We're here for you 24/7 on land or at sea, providing fast assistance near you or online and without delay.
Reach out to our specialists personally at our Customer Helpdesk whenever you need original spare parts, technical assistance or their efficient support in the form of global remote maintenance. Regular training sessions keep our partners and MKN specialists up to date. And did you know that original MKN spare parts are available quickly everywhere – in Germany within 24 hours in 90 % of cases.
We have taken our customer service to a new level. The MKN Remote System provides immediate support to partners and customers worldwide. Our technicians remotely connect to your smartphone or tablet in the kitchen and offer real-time support for maintenance work or repairs. With their expert knowledge, they provide global assistance without delay, whether it's necessary updates, preventive maintenance such as functional tests or many other support activities. The MKN Remote System also means less corporate travel, therefore cutting cown CO2 emissions.
MKN is at your service around the world 24/7 to let you work reliably at all times. Your benefits: fast response times without any delay.